GDPR Compliance
Last updated: January 1, 2024
Contact Information
Nuro
Portugal
Email: info@nuro.casa
Phone: +351 XXX XXX XXX
Overview
The General Data Protection Regulation (GDPR) is a comprehensive privacy law that protects the personal data of individuals in the European Union. This page explains your rights under GDPR and how to exercise them.
Nuro is committed to full compliance with GDPR and protecting your privacy rights.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent
When you explicitly agree to data processing for specific purposes (e.g., marketing communications).
Contract Performance
Processing necessary to provide our services and fulfill our contractual obligations to you.
Legitimate Interests
Processing necessary for our legitimate business interests, such as improving our services and preventing fraud.
Legal Obligation
Processing required to comply with legal obligations and regulatory requirements.
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you, including how it's processed.
Response within 30 days
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Response within 30 days
Right to Erasure
Request deletion of your personal data when certain conditions are met.
Response within 30 days
Right to Data Portability
Request transfer of your data to another service provider in a structured format.
Response within 30 days
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Immediate for marketing
Right to Restriction
Request limitation of processing under specific circumstances.
Response within 30 days
How to Exercise Your Rights
To exercise any of your GDPR rights, please follow these steps:
Process
- Send an email to privacy@nuro.casa with your request
- Include your name, email address, and specific request details
- We may ask for identity verification to protect your privacy
- We will respond within 30 days (or explain any delays)
Right to Complain
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority.
Portuguese Data Protection Authority (CNPD)
Comissão Nacional de Proteção de Dados
Website: www.cnpd.pt
Email: geral@cnpd.pt
International Data Transfers
We primarily process data within the European Union. Any transfers outside the EU are conducted with appropriate safeguards.
We ensure adequate protection through standard contractual clauses or adequacy decisions.
Updates to GDPR Compliance
We regularly review and update our GDPR compliance measures. Any significant changes will be communicated to affected users.
If you have any questions about this policy, please contact us at info@nuro.casa